Published in Design UX — Francophone·Aug 17, 2021Métriques Utilisateurs: l’UMUX-LiteCet article est une traduction de mon article original, datant de l’époque où je travaillais encore chez Bankin’. On cherche souvent des métriques précises de mesure d’expérience utilisateur pour nous permettre de quantifier la perception de notre travail. Depuis quelques temps j’utilise une méthode appelée UMUX-Lite, un questionnaire extrêmement court…Experience Utilisateur4 min readExperience Utilisateur4 min read
Apr 28, 2021Tracking User Metrics #3: Gather User FeedbacksUser feedbacks come from many places: user surveys, in-depth user interviews, app store comments, social networks feedbacks, beta feedbacks, support tickets, … It can be overwhelming to naviguate this flow of data and after some time you might wonder: what the f*** do I do with all this data? Learning…UX3 min readUX3 min read
Published in UX Collective·Feb 10, 2021The Narcissus fallacy in product design“If I had asked people what they wanted, they would have said faster horses.” is perhaps the most misused quote in the world (and was never said by Henry Ford by the way). While its signification is quite clear (people wanted things to go faster, they expressed a clear need)…Design3 min readDesign3 min read
Feb 4, 2021Organize a successful Design SprintThe Design Sprint is a methodology made by Jake Knapp from Google Ventures that aims to develop and test an idea in the span of only four days. It’s a powerful tool used to directly confront your ideas with your users while avoiding wasting too many financial assets. Having led…UX4 min readUX4 min read
Jan 20, 2021Tracking User Metrics #2: The Usability Metric for User Experience (Lite)I wanted to take some time in this second part to present my pet peeve: The UMUX-Lite survey. It’s a short tool that I use to quantify the experience of my users with our app. …UX4 min readUX4 min read
Jan 13, 2021Tracking User Metrics #1: The Infamous Net Promoter ScoreThis will be the first post about some tools I use to track my users in my work as a UX designer & researcher. I met the Net Promoter Score years ago, as a way to (and I quote) “Track our users' satisfaction”. …UX5 min readUX5 min read
Nov 13, 2017Getting yourself to read moreI’ve never had the feeling that I was reading that much, or that I was doing something that looked so impossible to a lot of people. But as friends asked me this question several times, I came to realize that I was indeed reading a lot more than the usual…Books3 min readBooks3 min read
Jul 14, 2015Introverts in a world of rainbow extroversionI’ve always felt a bit distant from the LGBT world, felt like I didn’t fit in, that it wasn’t a place for me at all. But I came to think, thanks to the book Quiet by Susan Cain, that the main problem I have with the LGBT world is that…Gay5 min readGay5 min read
